[YITH] Live Chat Premium v1.2.2 Download
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A recent research has proved that the 70% of the users uses the chat to ask information: they do it to be reassured, to receive that human feedback that only a clerk can offer physically. And the aim of YITH Live Chat is exactly this one, in an immediate and performing way.
That’s right: it’s possible to communicate with our customers using emails or contact modules, unfortunately customers often ask for information when they are just about to purchase something and their wait for an answer, however brief, might be enough for them to lose interest and have second thoughts about actually purchasing it. And this process means less sales… A lot less!
That’s why we created YITH Live Chat and that’s why we are using it as weel in our website: in order to offer the best possible service to our customers!
Version 1.2.2 - Released: Jun 27, 2017
New: support for Hiragana and Katakana characters
Tweak: added 'ylc_email_footer_text' filter
Update: plugin framework
Fix: round button title not visible
Fix: chat offline when YITH WooCommerce Multi Vendor Premium is active
Fix: Firebase purging procedure
Version 1.2.1 - Released: Oct 12, 2016
Added: support for CJK characters
Version 1.2.0 - Released: Sept 21, 2016
Added: option to automatically open the chat pop-up after a few seconds